Last updated: May 2026
1. Overview
At Zee-Tech Distributions we take pride in selling only genuine and quality products. We want you to be completely satisfied with every purchase. If for any reason you are not satisfied please read our refund and returns policy below.
2. Eligibility for Returns
You may return a product within 7 days of delivery if:
The product is defective or damaged upon delivery
The product is different from what was ordered
The product is dead on arrival (DOA)
3. Conditions for Return
To be eligible for a return:
The item must be unused and in original condition
The item must be in its original packaging with all accessories included
You must provide proof of purchase (order confirmation or receipt)
The return must be initiated within 7 days of receiving the item
4. Non-Returnable Items
The following items cannot be returned:
Products that have been used or tampered with
Products with broken seals (unless defective)
Products damaged due to customer misuse
Items returned after 7 days of delivery
5. How to Initiate a Return
To start a return:
Contact us on WhatsApp within 7 days of delivery
Provide your order details and reason for return
Send clear photos or videos of the defective item
Our team will review and respond within 24 hours
If approved we will arrange pickup or return delivery
6. Refunds
Once your return is received and inspected:
If approved your refund will be processed within 3 to 5 business days
Refunds are issued via bank transfer to your provided account
Original delivery fees are non-refundable
7. Exchanges
If you prefer an exchange instead of a refund we will replace the defective item with the same product subject to availability. If the product is out of stock a full refund will be issued.
8. Wholesale Orders
For wholesale and bulk orders returns and refunds are handled on a case by case basis. Please contact us directly on WhatsApp to discuss any issues with bulk orders.
9. Contact Us
To initiate a return or for any questions:
WhatsApp: 08101144944
Website: zeetechdistributions.com
Shop 6 RBC plaza, Opposite Building Material Market Abule-ado Lagos